{"id":4319,"date":"2025-08-27T06:17:20","date_gmt":"2025-08-27T10:17:20","guid":{"rendered":"https:\/\/gohighlevelexpert.pro\/politique-de-confidentialite\/"},"modified":"2026-05-01T13:15:20","modified_gmt":"2026-05-01T17:15:20","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/www.gohighlevelexpert.pro\/fr\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<p><strong>Last Updated: August 31, 2025<\/strong><\/p>\n<p>Welcome to\u00a0<strong>GoHighLevel Expert<\/strong>\u00a0(accessible at\u00a0<strong>gohighlevelexpert.pro<\/strong>), operated by\u00a0<strong>BuzGrowth Web LLC<\/strong>\u00a0(\u00ab\u00a0Company,\u00a0\u00bb \u00ab\u00a0we,\u00a0\u00bb \u00ab\u00a0our,\u00a0\u00bb or \u00ab\u00a0us\u00a0\u00bb). This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.<\/p>\n<p>We are committed to protecting your privacy and ensuring compliance with international privacy laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Personal Information Protection and Electronic Documents Act (PIPEDA), Australian Privacy Act, and other applicable privacy regulations worldwide.<\/p>\n<p>By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.<\/p>\n<h2>1. Information We Collect<\/h2>\n<h3>1.1 Personal Information<\/h3>\n<p>We collect personal information that you provide directly to us, including:<\/p>\n<ul>\n<li><strong>Identity Information:<\/strong>\u00a0Full name, business name, job title, and professional credentials<\/li>\n<li><strong>Contact Information:<\/strong>\u00a0Email address, phone number, mailing address, and business address<\/li>\n<li><strong>Account Information:<\/strong>\u00a0Username, password, and account preferences<\/li>\n<li><strong>Business Information:<\/strong>\u00a0Company details, industry type, business size, and service requirements<\/li>\n<li><strong>Communication Data:<\/strong>\u00a0Information contained in communications you send to us via contact forms, email, chat, or phone<\/li>\n<li><strong>Marketing Preferences:<\/strong>\u00a0Your preferences for receiving marketing communications and newsletters<\/li>\n<\/ul>\n<h3>1.2 Technical Information<\/h3>\n<p>We automatically collect technical information when you visit our website:<\/p>\n<ul>\n<li><strong>Device Information:<\/strong>\u00a0Device type, operating system, browser type and version, screen resolution<\/li>\n<li><strong>Connection Data:<\/strong>\u00a0IP address, internet service provider, geographic location (country\/city level)<\/li>\n<li><strong>Usage Data:<\/strong>\u00a0Pages visited, time spent on pages, click-through rates, download activity<\/li>\n<li><strong>Referral Information:<\/strong>\u00a0Website or source that referred you to our site<\/li>\n<li><strong>Cookies and Tracking Data:<\/strong>\u00a0Information collected through cookies, web beacons, and similar technologies<\/li>\n<\/ul>\n<h3>1.3 Financial Information<\/h3>\n<p>For payment processing, we may collect:<\/p>\n<ul>\n<li><strong>Billing Information:<\/strong>\u00a0Billing address, payment method details<\/li>\n<li><strong>Transaction Data:<\/strong>\u00a0Purchase history, transaction amounts, payment status<\/li>\n<li><strong>Tax Information:<\/strong>\u00a0Tax identification numbers where required by law<\/li>\n<\/ul>\n<h2>2. How We Collect Information<\/h2>\n<h3>2.1 Direct Collection<\/h3>\n<ul>\n<li>Contact forms and service inquiry forms on our website<\/li>\n<li>Newsletter subscriptions and marketing opt-ins<\/li>\n<li>Account registration and profile setup<\/li>\n<li>Customer support interactions and help desk tickets<\/li>\n<li>Phone calls and video consultations<\/li>\n<li>Event registrations and webinar attendance<\/li>\n<\/ul>\n<h3>2.2 Automated Collection<\/h3>\n<ul>\n<li><strong>Cookies and Web Beacons:<\/strong>\u00a0Tracking technologies for website functionality and analytics<\/li>\n<li><strong>Analytics Services:<\/strong>\u00a0Google Analytics, Google Tag Manager, and similar platforms<\/li>\n<li><strong>Marketing Pixels:<\/strong>\u00a0Facebook Pixel, LinkedIn Insight Tag, and other advertising pixels<\/li>\n<li><strong>Chatbots and AI Tools:<\/strong>\u00a0Automated customer service and lead qualification systems<\/li>\n<li><strong>Server Logs:<\/strong>\u00a0Automatic recording of website access and usage patterns<\/li>\n<\/ul>\n<h3>2.3 Third-Party Sources<\/h3>\n<ul>\n<li>Social media platforms (LinkedIn, Facebook, Instagram, TikTok)<\/li>\n<li>Business directories and professional networks<\/li>\n<li>Partner and affiliate referrals<\/li>\n<li>Public databases and professional registries<\/li>\n<li>Marketing and lead generation services<\/li>\n<\/ul>\n<h2>3. How We Use Your Information<\/h2>\n<h3>3.1 Service Provision<\/h3>\n<ul>\n<li>Delivering GoHighLevel automation and CRM optimization services<\/li>\n<li>Creating and managing custom integrations and workflows<\/li>\n<li>Providing technical support and customer service<\/li>\n<li>Processing payments and managing billing<\/li>\n<li>Fulfilling service agreements and contracts<\/li>\n<\/ul>\n<h3>3.2 Communication and Marketing<\/h3>\n<ul>\n<li>Sending service updates, newsletters, and promotional materials<\/li>\n<li>Responding to inquiries and customer support requests<\/li>\n<li>Conducting market research and customer satisfaction surveys<\/li>\n<li>Personalizing marketing communications based on your interests<\/li>\n<li>Inviting you to webinars, events, and educational content<\/li>\n<\/ul>\n<h3>3.3 Website Optimization and Analytics<\/h3>\n<ul>\n<li>Analyzing website usage patterns and user behavior<\/li>\n<li>Improving website performance and user experience<\/li>\n<li>Conducting A\/B testing and conversion optimization<\/li>\n<li>Measuring the effectiveness of marketing campaigns<\/li>\n<li>Developing new features and services<\/li>\n<\/ul>\n<h3>3.4 Legal and Business Operations<\/h3>\n<ul>\n<li>Complying with legal obligations and regulatory requirements<\/li>\n<li>Protecting against fraud, unauthorized access, and security threats<\/li>\n<li>Enforcing our terms of service and other agreements<\/li>\n<li>Resolving disputes and legal claims<\/li>\n<li>Supporting business transfers or mergers<\/li>\n<\/ul>\n<h2>4. Legal Basis for Processing (GDPR)<\/h2>\n<p>Under the General Data Protection Regulation, our legal basis for processing personal information includes:<\/p>\n<h3>4.1 Consent<\/h3>\n<ul>\n<li>Marketing communications and newsletters<\/li>\n<li>Optional cookies and tracking technologies<\/li>\n<li>Participation in surveys and market research<\/li>\n<\/ul>\n<h3>4.2 Contract Performance<\/h3>\n<ul>\n<li>Providing requested services and support<\/li>\n<li>Processing payments and billing<\/li>\n<li>Managing customer accounts and relationships<\/li>\n<\/ul>\n<h3>4.3 Legitimate Interests<\/h3>\n<ul>\n<li>Website security and fraud prevention<\/li>\n<li>Business operations and administration<\/li>\n<li>Product development and improvement<\/li>\n<li>Direct marketing to existing customers<\/li>\n<\/ul>\n<h3>4.4 Legal Compliance<\/h3>\n<ul>\n<li>Tax reporting and record keeping<\/li>\n<li>Regulatory compliance and reporting<\/li>\n<li>Law enforcement requests and legal proceedings<\/li>\n<\/ul>\n<h2>5. Information Sharing and Disclosure<\/h2>\n<h3>5.1 Service Providers and Partners<\/h3>\n<p>We share information with trusted third-party service providers who assist us in operating our business:<\/p>\n<ul>\n<li><strong>Payment Processors:<\/strong>\u00a0Stripe, PayPal, and other secure payment platforms<\/li>\n<li><strong>Technology Platforms:<\/strong>\u00a0GoHighLevel, Zapier, Make.com, n8n.io for automation services<\/li>\n<li><strong>Analytics Providers:<\/strong>\u00a0Google Analytics, Facebook Analytics, and marketing platforms<\/li>\n<li><strong>Communication Tools:<\/strong>\u00a0Email marketing services, CRM platforms, and customer support systems<\/li>\n<li><strong>Cloud Services:<\/strong>\u00a0Hosting providers, data storage, and backup services<\/li>\n<\/ul>\n<h3>5.2 Business Transfers<\/h3>\n<p>In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.<\/p>\n<h3>5.3 Legal Requirements<\/h3>\n<p>We may disclose your information when required by law or to:<\/p>\n<ul>\n<li>Comply with legal processes, court orders, or government requests<\/li>\n<li>Protect our legal rights and enforce our terms of service<\/li>\n<li>Investigate and prevent fraud or security threats<\/li>\n<li>Protect the safety and security of our users and the public<\/li>\n<\/ul>\n<h3>5.4 Consent-Based Sharing<\/h3>\n<p>With your explicit consent, we may share your information with:<\/p>\n<ul>\n<li>Marketing partners for co-branded promotions<\/li>\n<li>Industry partners for educational content and events<\/li>\n<li>Research organizations for industry studies and reports<\/li>\n<\/ul>\n<h2>6. International Data Transfers<\/h2>\n<h3>6.1 Cross-Border Processing<\/h3>\n<p>As we serve clients globally, your personal information may be transferred to and processed in countries other than your country of residence, including:<\/p>\n<ul>\n<li>United States (our primary data processing location)<\/li>\n<li>European Union (for EU-based services and compliance)<\/li>\n<li>Mauritius (our company headquarters location)<\/li>\n<\/ul>\n<h3>6.2 Transfer Safeguards<\/h3>\n<p>We ensure appropriate safeguards are in place for international transfers:<\/p>\n<ul>\n<li><strong>Standard Contractual Clauses:<\/strong>\u00a0EU-approved data transfer mechanisms<\/li>\n<li><strong>Adequacy Decisions:<\/strong>\u00a0Transfers to countries with adequate protection levels<\/li>\n<li><strong>Binding Corporate Rules:<\/strong>\u00a0Internal policies ensuring consistent protection<\/li>\n<li><strong>Consent:<\/strong>\u00a0Where legally required, we obtain your explicit consent<\/li>\n<\/ul>\n<h2>7. Data Retention<\/h2>\n<h3>7.1 Retention Periods<\/h3>\n<p>We retain your personal information for the following periods:<\/p>\n<ul>\n<li><strong>Customer Data:<\/strong>\u00a0Duration of service relationship plus 7 years for legal compliance<\/li>\n<li><strong>Marketing Data:<\/strong>\u00a0Until you unsubscribe or withdraw consent, plus 2 years for statistical purposes<\/li>\n<li><strong>Website Analytics:<\/strong>\u00a026 months from collection date<\/li>\n<li><strong>Financial Records:<\/strong>\u00a07 years from transaction date for tax and audit purposes<\/li>\n<li><strong>Legal Claims:<\/strong>\u00a0Until resolution plus applicable statute of limitations<\/li>\n<\/ul>\n<h3>7.2 Deletion Procedures<\/h3>\n<p>At the end of retention periods, we securely delete or anonymize your information using industry-standard methods, unless longer retention is required by law.<\/p>\n<h2>8. Data Security<\/h2>\n<h3>8.1 Security Measures<\/h3>\n<p>We implement comprehensive security measures to protect your information:<\/p>\n<ul>\n<li><strong>Encryption:<\/strong>\u00a0Data encryption in transit (TLS\/SSL) and at rest (AES-256)<\/li>\n<li><strong>Access Controls:<\/strong>\u00a0Multi-factor authentication and role-based access limitations<\/li>\n<li><strong>Network Security:<\/strong>\u00a0Firewalls, intrusion detection, and vulnerability scanning<\/li>\n<li><strong>Regular Audits:<\/strong>\u00a0Security assessments and penetration testing<\/li>\n<li><strong>Employee Training:<\/strong>\u00a0Regular security awareness and privacy training programs<\/li>\n<\/ul>\n<h3>8.2 Incident Response<\/h3>\n<p>In the event of a data breach, we will:<\/p>\n<ul>\n<li>Investigate and contain the incident within 24 hours<\/li>\n<li>Notify relevant authorities within 72 hours (as required by law)<\/li>\n<li>Inform affected individuals without undue delay<\/li>\n<li>Provide clear information about the incident and remedial actions<\/li>\n<\/ul>\n<h2>9. Your Privacy Rights<\/h2>\n<h3>9.1 Universal Rights<\/h3>\n<p>Regardless of your location, you have the following rights:<\/p>\n<ul>\n<li><strong>Access:<\/strong>\u00a0Request information about how your data is processed<\/li>\n<li><strong>Correction:<\/strong>\u00a0Update or correct inaccurate personal information<\/li>\n<li><strong>Deletion:<\/strong>\u00a0Request deletion of your personal information (subject to legal limitations)<\/li>\n<li><strong>Opt-Out:<\/strong>\u00a0Unsubscribe from marketing communications at any time<\/li>\n<\/ul>\n<h3>9.2 GDPR Rights (EU Residents)<\/h3>\n<p>Under GDPR, you have additional rights:<\/p>\n<ul>\n<li><strong>Portability:<\/strong>\u00a0Receive your data in a structured, machine-readable format<\/li>\n<li><strong>Restriction:<\/strong>\u00a0Limit how we process your information in certain circumstances<\/li>\n<li><strong>Objection:<\/strong>\u00a0Object to processing based on legitimate interests or direct marketing<\/li>\n<li><strong>Automated Decision-Making:<\/strong>\u00a0Opt out of automated profiling that affects you legally<\/li>\n<\/ul>\n<h3>9.3 CCPA Rights (California Residents)<\/h3>\n<p>Under the California Consumer Privacy Act, you have the right to:<\/p>\n<ul>\n<li><strong>Know:<\/strong>\u00a0Detailed information about personal information collection and use<\/li>\n<li><strong>Delete:<\/strong>\u00a0Request deletion of personal information we have collected<\/li>\n<li><strong>Opt-Out:<\/strong>\u00a0Opt out of the sale or sharing of personal information<\/li>\n<li><strong>Non-Discrimination:<\/strong>\u00a0Equal service regardless of exercising your rights<\/li>\n<\/ul>\n<h3>9.4 PIPEDA Rights (Canadian Residents)<\/h3>\n<p>Under Canadian privacy law, you have the right to:<\/p>\n<ul>\n<li><strong>Access:<\/strong>\u00a0Request access to personal information we hold about you<\/li>\n<li><strong>Correction:<\/strong>\u00a0Correct any inaccuracies in your personal information<\/li>\n<li><strong>Complaint:<\/strong>\u00a0File complaints with the Privacy Commissioner of Canada<\/li>\n<li><strong>Withdrawal:<\/strong>\u00a0Withdraw consent for non-essential processing<\/li>\n<\/ul>\n<h3>9.5 Australian Privacy Rights<\/h3>\n<p>Under the Australian Privacy Act, you have the right to:<\/p>\n<ul>\n<li><strong>Access:<\/strong>\u00a0Request access to your personal information<\/li>\n<li><strong>Correction:<\/strong>\u00a0Correct inaccurate or outdated information<\/li>\n<li><strong>Complaint:<\/strong>\u00a0Lodge complaints with the Office of the Australian Information Commissioner<\/li>\n<li><strong>Anonymity:<\/strong>\u00a0Deal with us anonymously where practical<\/li>\n<\/ul>\n<h2>10. Cookies and Tracking Technologies<\/h2>\n<h3>10.1 Types of Cookies We Use<\/h3>\n<ul>\n<li><strong>Essential Cookies:<\/strong>\u00a0Required for website functionality and security<\/li>\n<li><strong>Performance Cookies:<\/strong>\u00a0Analytics and website optimization<\/li>\n<li><strong>Functional Cookies:<\/strong>\u00a0User preferences and personalization<\/li>\n<li><strong>Marketing Cookies:<\/strong>\u00a0Advertising and remarketing campaigns<\/li>\n<\/ul>\n<h3>10.2 Managing Cookies<\/h3>\n<p>You can manage cookies through your browser settings or our cookie consent tool. Please note that disabling certain cookies may limit website functionality.<\/p>\n<p>For detailed information about our cookie practices, please refer to our separate Cookie Policy.<\/p>\n<h2>11. Third-Party Services and Integrations<\/h2>\n<h3>11.1 GoHighLevel Platform<\/h3>\n<p>We use GoHighLevel as our primary CRM and automation platform. Data processed through GoHighLevel is subject to their privacy policy in addition to ours.<\/p>\n<h3>11.2 Marketing and Analytics Platforms<\/h3>\n<ul>\n<li><strong>Google Services:<\/strong>\u00a0Analytics, Tag Manager, Ads (subject to Google&rsquo;s privacy policy)<\/li>\n<li><strong>Facebook\/Meta:<\/strong>\u00a0Pixel tracking and advertising (subject to Meta&rsquo;s privacy policy)<\/li>\n<li><strong>LinkedIn:<\/strong>\u00a0Professional networking and advertising (subject to LinkedIn&rsquo;s privacy policy)<\/li>\n<\/ul>\n<h3>11.3 Payment Processors<\/h3>\n<ul>\n<li><strong>Stripe:<\/strong>\u00a0Secure payment processing (subject to Stripe&rsquo;s privacy policy)<\/li>\n<li><strong>PayPal:<\/strong>\u00a0Alternative payment processing (subject to PayPal&rsquo;s privacy policy)<\/li>\n<\/ul>\n<h3>11.4 Automation Platforms<\/h3>\n<ul>\n<li><strong>Zapier:<\/strong>\u00a0Workflow automation and integrations<\/li>\n<li><strong>Make.com:<\/strong>\u00a0Advanced automation and API connections<\/li>\n<li><strong>n8n.io:<\/strong>\u00a0Self-hosted automation solutions<\/li>\n<\/ul>\n<h2>12. Children&rsquo;s Privacy<\/h2>\n<p>Our services are designed for business use and are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.<\/p>\n<h2>13. Changes to This Privacy Policy<\/h2>\n<h3>13.1 Updates and Modifications<\/h3>\n<p>We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. We will notify you of material changes by:<\/p>\n<ul>\n<li>Posting the updated policy on our website with a new \u00ab\u00a0Last Updated\u00a0\u00bb date<\/li>\n<li>Sending email notifications to registered users<\/li>\n<li>Displaying prominent notices on our website<\/li>\n<\/ul>\n<h3>13.2 Your Continued Use<\/h3>\n<p>Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.<\/p>\n<h2>14. Contact Information and Data Protection Officer<\/h2>\n<h3>14.1 General Privacy Inquiries<\/h3>\n<p>For questions about this Privacy Policy or our privacy practices, please contact us:<\/p>\n<p><strong>BuzGrowth Web LLC<\/strong><br \/>\n<strong>Website:<\/strong>\u00a0gohighlevelexpert.pro<br \/>\n<strong>Email:<\/strong>\u00a0info@buzgrowth.digital<br \/>\n<strong>Phone:<\/strong>\u00a0+1 (855) 449-9827<br \/>\n<strong>Address:<\/strong>\u00a01209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA<\/p>\n<h3>14.2 Data Protection Requests<\/h3>\n<p>To exercise your privacy rights or submit a data protection request:<\/p>\n<ul>\n<li><strong>Email:<\/strong>\u00a0privacy@buzgrowth.digital<\/li>\n<li><strong>Subject Line:<\/strong>\u00a0\u00ab\u00a0Privacy Rights Request\u00a0\u00bb<\/li>\n<li><strong>Include:<\/strong>\u00a0Your full name, email address, and specific request details<\/li>\n<\/ul>\n<h3>14.3 Response Times<\/h3>\n<p>We will respond to privacy requests within:<\/p>\n<ul>\n<li><strong>30 days<\/strong>\u00a0for general inquiries<\/li>\n<li><strong>30 days<\/strong>\u00a0for GDPR requests (may be extended to 60 days for complex requests)<\/li>\n<li><strong>45 days<\/strong>\u00a0for CCPA requests (may be extended to 90 days)<\/li>\n<li><strong>30 days<\/strong>\u00a0for PIPEDA and Australian Privacy Act requests<\/li>\n<\/ul>\n<h3>14.4 Regulatory Complaints<\/h3>\n<p>If you are not satisfied with our response to your privacy concerns, you may file a complaint with the relevant data protection authority:<\/p>\n<ul>\n<li><strong>EU\/EEA:<\/strong>\u00a0Your local data protection authority or the European Data Protection Board<\/li>\n<li><strong>California:<\/strong>\u00a0California Attorney General&rsquo;s Office<\/li>\n<li><strong>Canada:<\/strong>\u00a0Privacy Commissioner of Canada<\/li>\n<li><strong>Australia:<\/strong>\u00a0Office of the Australian Information Commissioner<\/li>\n<\/ul>\n<h2>15. Jurisdiction-Specific Provisions<\/h2>\n<h3>15.1 European Union\/EEA<\/h3>\n<p>This Privacy Policy complies with the General Data Protection Regulation (EU) 2016\/679. Our lawful basis for processing is detailed in Section 4. EU residents have specific rights under GDPR as outlined in Section 9.2.<\/p>\n<h3>15.2 United States<\/h3>\n<p>This Privacy Policy complies with applicable U.S. federal and state privacy laws, including CCPA, COPPA, and GLBA where applicable. California residents have specific rights under CCPA as detailed in Section 9.3.<\/p>\n<h3>15.3 Canada<\/h3>\n<p>This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. Canadian residents&rsquo; rights are detailed in Section 9.4.<\/p>\n<h3>15.4 Australia<\/h3>\n<p>This Privacy Policy complies with the Australian Privacy Act 1988 and the Australian Privacy Principles. Australian residents&rsquo; rights are detailed in Section 9.5.<\/p>\n<h3>15.5 Other Jurisdictions<\/h3>\n<p>For residents of other countries, we comply with applicable local privacy laws and international standards. Please contact us for jurisdiction-specific information.<\/p>\n<hr \/>\n<p>Thank you for trusting\u00a0<strong>GoHighLevel Expert<\/strong>\u00a0with your personal information. We are committed to protecting your privacy and providing transparent information about our data practices.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: August 31, 2025 Welcome to\u00a0GoHighLevel Expert\u00a0(accessible at\u00a0gohighlevelexpert.pro), operated by\u00a0BuzGrowth Web LLC\u00a0(\u00ab\u00a0Company,\u00a0\u00bb \u00ab\u00a0we,\u00a0\u00bb \u00ab\u00a0our,\u00a0\u00bb or \u00ab\u00a0us\u00a0\u00bb). This Privacy Policy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"%%post_title%% %%sep%% %%sitetitle%%","_seopress_titles_desc":"Politique de confidentialit\u00e9 pour les services GoHighLevel Expert. Protection des donn\u00e9es conforme RGPD, CCPA. D\u00e9couvrez comment nous collectons, utilisons et prot\u00e9geons vos informations.  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